Return Policy

Last Updated: Aug 05, 2016 05:56PM EDT
Sundial Brands Return Policy
Effective Date: 011/10/2014
Returns, Exchanges & Refunds
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If you are not entirely satisfied with your purchase, we're here to help.
Returns & Exchanges
We do not accept any returns or exchanges, you may cancel an order before it ships from our facility.
Sale items
Unfortunately sale items cannot be refunded.
Damaged or Defective Products
Damaged or defective products may be returned to after contacting and receiving a damage product return authorization form. Please submit photo images of the damaged or defective product.
You will be responsible for paying for your own shipping costs for returning your damaged item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Purchases made after 2 p.m. on Friday will be shipped on Monday or the next business day.
How To Return Your Item
To return an item to us, please mail it to the following address: 11 Ranick Drive South, Amityville, NY 11701
You can also contact us if you have any questions at
Contact Us
If you have any questions on how to return your item to us, contact us at
If you have any questions regarding our Return Policy, practices, or your use of our sites or applications, please contact us at or using the information below:
Sundial Brands
11 Ranick Drive South
Amityville, NY 11701
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