Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

impuritys on soap

Gabrielle Fuentes Aug 13, 2019 01:49PM EDT

I recently received this soap from you company and noticed a "growth" on it. When I open the box of soap there was stringy white growth (like mold) on it. Why is this happening and can i still use this product without consequences?

Nick Aug 15, 2019 03:05PM EDT Sundial Brands Agent

Hi Gabrielle,
Thank you for contacting SheaMoisture. We are sorry to hear of your experience. Please send the following information to our email, support@sheamoisture.com, and our team can assist you further:

- Name of the product
- Lot code
- Photo of the product

Thank you again for reaching out to us, we appreciate it.
Best regards,

Up 0 rated Down

Post Your Public Answer

Your Name (required)
Your Email Address (required)
Answer (required)
Info.Sundial@unilever.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete